Returns and Refunds
We want you to have the best possible shopping experience with us, and part of that is our refund policy. We're happy to offer refunds for the following reasons:
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Receipt of Incorrect Items: If you happen to receive the wrong items, we've got you covered.
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Receipt of Damaged Items: In case your order arrives damaged, we're here to make it right.
To initiate a refund request, please follow these simple steps:
- Capture a photo of the product in question.
- Let us know about the issue within 24 hours of receiving your order.
Return Shipping Costs:
For damaged items during transit, we're excited to offer you free pick-up services. Yes, we'll come to your doorstep to collect the item. No need to worry about the return shipping costs!
Product Condition:
We do want to mention that we can only accept returns for items that haven't been used.
Cancellation Policy:
Once an order is placed, it's set in motion, and we can't cancel it. We hope you understand.
For any inquiries or to report issues, you can easily reach us through:
- Email: 80scookware@gmail.com
- WhatsApp number: 8248046785
We're here to help, so please feel free to get in touch with us anytime. Your satisfaction is our top priority!